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Privacy Policy

Privacy Policy

This Privacy Policy explains how Igloo House handles personal data on igloohouselife.digital in connection with spiritual growth courses for entrepreneurs. It describes what we collect, how we use it, when we share it, and the choices available to users.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact

Contact Information

Privacy email
office@igloohouselife.digital
Telephone
+56 2 2916 0323
Mailing address
Calle Antofagasta 500, 5300505, Osorno, Los Lagos
Privacy inquiries

Use the contact details below for questions about this policy or the handling of personal data.

Contact Page
01
Processing purpose

How We Use Data

We use personal data to provide and improve the site, deliver courses and related content, process transactions, manage accounts, respond to inquiries, send service communications, maintain security, prevent misuse, analyze performance, and comply with legal obligations. We may also use information to personalize the user experience and to administer records related to enrollment, billing, and support.

We process data only for operational, administrative, and compliance purposes tied to the site.
02
Sharing partners

Service Providers

We may share personal data with vendors that support hosting, payment processing, analytics, customer support, email delivery, and similar operational services. These parties are expected to use the information only for the services they provide to us and to maintain appropriate confidentiality and security measures.

Service providers receive only the information needed to perform their assigned functions.
03
Legal basis

Legal Disclosures

We may disclose personal data when required to comply with law, respond to lawful requests, enforce our terms, protect the security of the site, or address fraud, abuse, or other unlawful activity. We may also share information in connection with a corporate transaction if permitted by law.

Legal disclosures are limited to what is necessary for compliance or protection of rights.

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion in appropriate cases, or objection to certain processing. You may also be able to limit or withdraw consent where processing is based on consent. Some requests may be declined if we must keep the information for legal, security, or operational reasons.

Available rights depend on the nature of the request and any legal exceptions that apply.

To make a privacy request, use the contact details in this policy and describe the information or action you are requesting. We may ask for information needed to confirm your identity and to locate the relevant records. If a request is denied in whole or in part, we will provide a general explanation where required by law.

We may need to verify identity before acting on a request.

Retention periods vary by data type and purpose. We generally keep account, transaction, and support records for the period needed to operate the service, resolve disputes, meet tax or accounting obligations, and maintain security. When data is no longer required, we delete it, anonymize it, or retain it in a limited archive if the law requires.

We keep information only for as long as needed for the stated purpose or legal recordkeeping.

If we make material changes, we will update the policy on the site and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.

We may revise this policy when our practices, services, or legal obligations change.
01

Data We Collect

We may collect identifiers, contact details, account or purchase information, course preferences, payment-related records, communications, and technical data such as device, browser, and usage information. In a spiritual growth course context, we may also process information you choose to provide about your goals, interests, or participation in course activities.

The categories collected depend on how the site is used and what information is submitted.
02

How We Collect Data

We receive data when you complete forms, create an account, enroll in a course, make a payment, send a message, or otherwise interact with the site. We also collect certain information automatically through cookies, logs, and similar technologies, and may receive limited data from payment processors, analytics providers, or other operational partners.

Information comes from direct submissions, site activity, and service providers involved in operating the site.
03

Cookies We Use

The site may use essential cookies needed for security and basic functionality, preference cookies that remember settings, and analytics cookies that help us understand site performance and course engagement. Cookies may be session-based or persistent, depending on their purpose.

We use a limited set of cookies for operation, preferences, and measurement.
04

Cookie Controls

You may manage cookies through your browser settings and, where available, through on-site preference tools. Blocking or deleting cookies may affect login, checkout, analytics, or other site functions. We do not rely on browser controls as a substitute for notices required by law.

Cookie settings can usually be adjusted in the browser, though some features may not function as intended.